Terms & Conditions

2.1 Eligibility

You must be at least 18 years of age to register and independently use our platform. Users under 18 may access the platform only with the written consent of a parent, legal guardian, or authorized institutional representative.

2.2 Account Registration

• You agree to provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately at contact@safedriveindia.com if you suspect unauthorized access to your account
• One individual may not maintain more than one active personal account on the platform
• Corporate accounts must designate an authorized administrator responsible for managing enrolled users

2.3 Acceptable Use

You agree to use the platform only for its intended educational purpose and in compliance with all applicable laws. The following activities are strictly prohibited:

• Sharing your login credentials with any other person
• Attempting to access another user's account or the platform's backend systems
• Reproducing, copying, distributing, or reselling course content without written authorization
• Using automated scripts, bots, or crawlers to access or scrape platform content
• Uploading or transmitting any malicious code, virus, or harmful content
• Engaging in fraudulent activity, including manipulating assessments or certificates
• Harassing, threatening, or abusing other users, instructors, or staff
• Impersonating any person or organization, including SAFE DRIVE INDIA staff or instructors

3.1 Course Access

Upon successful enrollment and payment (where applicable), you will be granted access to the enrolled course for the duration specified at the time of purchase. Access periods, module availability, and assessment windows are defined individually per course.

3.2 Course Completion Requirements

• You must complete all mandatory modules, lessons, and video content for each enrolled course
• You must achieve the minimum qualifying score on all assessments as specified for each course
• Certificates are issued only upon meeting all defined completion criteria — partial completions do not qualify
• Multiple assessment attempts may be permitted per course as specified; additional attempts beyond the permitted limit may require re-enrollment
• You are expected to participate in assessments personally and without external assistance

3.3 Course Modifications

SAFE DRIVE INDIA reserves the right to update, revise, or discontinue any course or course content at any time to maintain accuracy, safety standards, or regulatory compliance. Where a course you have enrolled in is discontinued, we will provide reasonable notice and either a suitable alternative or a refund at our discretion.

5.1 Fees

Course fees are displayed on the platform at the time of enrollment. All fees are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Fees may be updated periodically; the fee at the time of your enrollment is the binding amount.

5.2 Payment Processing

Payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We accept UPI, debit/credit cards, and net banking. SAFE DRIVE INDIA does not store any payment card or UPI credentials. All financial transactions are governed by Razorpay's terms and our payment gateway security standards.

5.3 Refund Policy

• Refund requests must be submitted within 7 calendar days of enrollment and before accessing more than 20% of the enrolled course content
• No refunds are issued once a certificate has been generated or more than 20% of course content has been accessed
• Technical issues that prevent course access, reported promptly and verified by our team, will be resolved or refunded at our discretion
• Corporate or institutional bulk enrollments are governed by the separate agreement signed between SAFE DRIVE INDIA and the contracting organization
• Promotional or discounted enrollments may carry different refund conditions as specified at the time of purchase
• Approved refunds will be credited to the original payment method within 7–14 business days

5.4 GST & Invoices

GST is applied to course fees as per applicable Indian tax regulations. A digital invoice/receipt is issued automatically upon successful payment. For corporate GST invoicing, please provide your organization's GSTIN during enrollment or contact us at contact@safedriveindia.com.

9.1 Service Availability

We aim to maintain continuous platform availability but do not guarantee uninterrupted access. Scheduled maintenance, technical updates, or circumstances beyond our control may cause temporary unavailability. We will provide advance notice of planned downtime wherever possible.

9.2 Accuracy of Content

Course content reflects road safety knowledge and best practices at the time of creation. While we strive for accuracy, road safety regulations, vehicle standards, and traffic laws may change. SAFE DRIVE INDIA does not warrant that all course content is current, complete, or applicable to every geographic or operational context.

9.3 Limitation of Liability

To the fullest extent permitted by applicable law, SAFE DRIVE INDIA shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, loss of income, or personal injury — arising from your use of or inability to use the platform or its content. Our total liability in any matter arising from these Terms shall not exceed the amount you paid for the specific course or service giving rise to the claim.

9.4 No Professional Advice

Course content is provided for educational and awareness purposes only. Nothing in our courses constitutes legal, regulatory, medical, or professional advice. Always consult appropriate licensed professionals for jurisdiction-specific compliance guidance.