SAFE DRIVE INDIA

SAFE DRIVE INDIA

Road Safety Academy

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SAFE DRIVE INDIA

SAFE DRIVE INDIA

Road Safety Academy

India's modern road safety education and certification platform — empowering drivers, institutions, and enterprises to build safer mobility systems.

Enterprise-Grade Safety Learning Framework

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  • Hyderabad, Telangana, India
  • +91 96667 56227
  • s.dheerendra@safedriveindia.com
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Privacy Policy·Terms & Conditions·Support
Legal

Privacy Policy

We are committed to protecting your personal data. This policy explains exactly how SAFE DRIVE INDIA collects, uses, and safeguards your information.

Effective Date

1 January 2024

Questions? Contact us

Table of Contents

  1. 1. Overview
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. Legal Basis for Processing
  5. 5. How We Share Your Information
  6. 6. Data Retention
  7. 7. Cookies & Tracking Technologies
  8. 8. Data Security
  9. 9. Your Rights
  10. 10. Children's Privacy
  11. 11. Grievance Officer
  12. 12. Third-Party Links
  13. 13. Changes to This Policy
  14. 14. Contact Us

1. Overview

SAFE DRIVE INDIA ("we", "our", or "us") is committed to protecting the privacy and security of all personal information entrusted to us by learners, corporate clients, institutional partners, and website visitors. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you access our website (www.safedriveindia.com), enroll in our training programs, obtain certifications, or interact with our services in any manner.

By using our platform or services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform and contact us to request removal of any previously submitted data.

2. Information We Collect

2.1 Information You Provide Directly

  • Full name, email address, phone number, and organization name (during registration or contact form submission)
  • Profile information including designation, department, and vehicle category
  • Payment details (processed securely via Razorpay; we do not store card or UPI credentials)
  • Training and assessment responses, quiz answers, and module completion records
  • Feedback, queries, and messages submitted through the contact form or support channels
  • Certificate verification requests including certificate ID or unique reference number

2.2 Information Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, session duration, navigation patterns, and referral URLs
  • Cookies and similar tracking technologies (see Section 7 for details)
  • Course progress timestamps, assessment start/end times, and completion milestones
  • Login activity logs for security and authentication purposes

2.3 Information from Corporate / Institutional Clients

  • Employee rosters, designation data, and department assignments shared for bulk enrollment
  • Fleet registration details, vehicle types, and operational area information
  • Training compliance reports and batch completion data provided by authorized HR/safety personnel

3. How We Use Your Information

  • Registering and managing your learner account on the SAFE DRIVE INDIA platform
  • Delivering course content, modules, assessments, and tracking your learning progress
  • Issuing, generating, and verifying digital certificates upon successful course completion
  • Processing enrollment payments and issuing receipts or invoices
  • Communicating important course updates, schedules, assessment results, and policy changes
  • Providing customer support, responding to queries, and resolving complaints
  • Generating anonymized, aggregate analytics to improve course quality and platform performance
  • Sending periodic newsletters, road safety awareness content, or promotional material (only with your explicit consent)
  • Preparing compliance reports for corporate clients (shared only with authorized representatives)
  • Meeting our legal obligations under applicable Indian laws and regulations
  • Detecting, preventing, and responding to fraudulent activity, unauthorized access, or security incidents

4. Legal Basis for Processing

We process your personal data based on one or more of the following lawful grounds under applicable data protection law:

  • Contract Performance – Processing necessary to fulfill your enrollment, deliver training, or issue your certification
  • Legitimate Interests – Improving our platform, detecting fraud, and maintaining security
  • Legal Obligation – Compliance with applicable Indian laws, including the Information Technology Act, 2000, and any regulatory requirements
  • Consent – Where you have freely given explicit consent for specific processing activities such as marketing communications

5. How We Share Your Information

We do not sell, rent, or trade your personal data to any third party. We share your information only in the following limited and controlled circumstances:

5.1 Service Providers

We engage trusted third-party service providers to operate our platform, including cloud hosting (Firebase / Google Cloud), payment processing (Razorpay), and email delivery services. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.

5.2 Corporate / Institutional Clients

If you are enrolled by your employer or institution, we share your course progress, assessment scores, and certificate status with authorized representatives of that organization solely for training compliance and reporting purposes.

5.3 Legal and Regulatory Authorities

We may disclose personal data to government authorities, law enforcement, or courts when required by law, court order, or legal process, or when we believe disclosure is necessary to protect our rights, property, or the safety of our users.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

  • Learner account data and course records – retained for the duration of your active account and up to 7 years after account closure for certification verification purposes
  • Digital certificates and issuance records – retained indefinitely to support lifetime certificate verification
  • Payment transaction records – retained for 8 years as required under Indian financial and tax regulations
  • Marketing consent records – retained until consent is withdrawn, plus 2 years thereafter
  • Website analytics data – retained for up to 24 months in anonymized aggregate form
  • Support communications – retained for 2 years from the date of resolution

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze platform usage, and maintain secure sessions. Below is a summary of the types of cookies we use:

Essential Cookies

Required for user authentication, session management, and core platform functionality. These cannot be disabled without affecting your ability to use the platform.

Analytics Cookies

Used to understand how learners navigate the platform, identify popular content, and improve the overall learning experience. Data is collected in aggregate and anonymized form.

Preference Cookies

Remember your settings such as language preference, dark/light mode, and display configurations.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may impact platform functionality.

8. Data Security

We implement industry-standard technical and organizational safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

  • All data in transit is encrypted using TLS (Transport Layer Security) protocols
  • Data at rest is stored on secure, access-controlled cloud infrastructure (Google Firebase)
  • Role-based access controls (RBAC) ensure that only authorized personnel can access sensitive learner data
  • Regular security reviews and access audits are conducted
  • Payment processing is handled exclusively by Razorpay, a PCI-DSS compliant payment gateway — we do not store any payment card or UPI data on our servers
  • Multi-factor authentication is available and encouraged for administrator accounts

Despite these measures, no method of electronic transmission or storage is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

  • Access – Request a copy of the personal data we hold about you
  • Correction – Request correction of inaccurate or incomplete personal data
  • Deletion – Request deletion of your personal data, subject to our legal retention obligations
  • Portability – Request transfer of your data in a structured, machine-readable format
  • Objection – Object to processing based on legitimate interests, including direct marketing
  • Withdrawal of Consent – Withdraw consent for any processing activity where consent was the legal basis
  • Grievance Redressal – Lodge a complaint with our Grievance Officer (see Section 11) or a relevant data protection authority

To exercise any of these rights, please submit a written request to contact@safedriveindia.com. We will respond within 30 days of receipt.

10. Children's Privacy

Our platform and services are designed for individuals aged 18 years and above. We do not knowingly collect personal data from children under the age of 18 without verifiable parental or guardian consent.

If you are an institution enrolling minors as part of a school safety program, a parent or guardian must provide explicit written consent. If we become aware that we have collected personal data from a child without proper authorization, we will promptly delete such data.

11. Grievance Officer

In accordance with the Information Technology Act, 2000, and applicable rules, we have appointed a Grievance Officer to address privacy-related concerns:

Name: Dheerendra Samineni

Designation: Grievance Officer & Founder, SAFE DRIVE INDIA

Email: contact@safedriveindia.com

Address: Hyderabad, Telangana, India

We aim to acknowledge grievances within 24 hours and resolve them within 30 days.

12. Third-Party Links

Our platform may contain links to third-party websites, social media profiles, or external resources. This Privacy Policy applies solely to SAFE DRIVE INDIA's platform and services. We are not responsible for the privacy practices of any linked third-party website. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the 'Effective Date' at the top of this page and, where appropriate, notify you via email or a prominent notice on the platform.

Your continued use of our platform following the posting of a revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Name: SAFE DRIVE INDIA

Email: contact@safedriveindia.com

Address: Hyderabad, Telangana, India

Website: www.safedriveindia.com

Have questions about this policy? contact@safedriveindia.com

Also read our Terms & Conditions